We utilize the standard channels such as Zillow, Trulia, and the MLS, but your property will also be listed on the most popular rental sites, where we have secured premium listing status. In total, we will utilize over 70 different channels for your property.

Of course, as the most recognized local rental company in the area, we are always the first name on people’s lips and we generate a lot of our leads just from word of mouth.

Generating the leads is only the 1st step.

At Gulf Coast, we employee 3 full time leasing agents with the only responsibility of filling vacancies. Unburdened by the day to day duties of a property management, the leasing team is available to show properties from morning until the evening, 7 days a week. The leasing agents at Gulf Coast are available when prospects want to view properties, not just 9 to 5, Monday to Friday.

Prospects submit an online application and, if they meet our criteria, they are conditionally approved. This application is evaluated by our internal admin team, and we verify the information by requesting supporting documentation.

Our aim is to find a quality tenant as quickly as possible, but this does not mean we will cut corners in our background checks. Some prospects object to how thorough we are and consider our requests an overreach. Our response is uncompromising, as it is our job to ensure that we find the right fit for your property.

The Florida Landlord Tenant Act is updated regularly, and we ensure the lease between you and the tenant recognizes the latest changes. Each lease is customized, taking into consideration your property, HOA or community specifics.

Capturing the condition of a property at move-in is a key responsibility of a management company. At Gulf Coast, we utilize the latest 3D virtual tour technology to record every inch of your property. This attention to detail prevents messy security deposit disputes when the tenants come to the end of their lease.

In addition to the move-in inspection, we will also inspect your property 90 days after occupancy. We use this inspection to ensure the tenant is abiding by the terms of their lease and assess how the tenant is looking after your property. If necessary, we take this opportunity to reset expectations, reminding the tenant of their responsibilities.

If a lease renewal is agreed with your tenant, we will perform a renewal inspection prior to executing the new lease being signed. Using the original move-in inspection as the baseline condition, we consider how the tenant is looking after your property and whether a new lease should be signed.

Understanding that the landlord has effective oversight in place will encourage the tenant to stick to the terms of their lease and look after your property. For your convenience, all inspection reports, including photos and comments are stored in your Owner Portal. You have access to this information 24/7, 365 days a year.

How maintenance events are handled is critical to the success of rental property ownership. Poorly maintained properties are the #1 reason tenants do not renew.

At Gulf Coast, we have created oversight that addresses necessary repairs. Tenants can submit work orders online and/or call our 24/7 call center. Many of the repairs requests that we receive are either simple fixes, or user errors that can be fixed remotely. Rather than immediate dispatch, our skilled maintenance staff attempt to troubleshoot the problem without expense being incurred. As a landlord within the Gulf Coast network, you will have exclusive access to our in-house maintenance services. In addition to extremely competitive rates, we demonstrate value in other ways, too; Gulf Coast technicians assess repairs from an owner’s budgetary perspective, while considering all options before incurring unnecessary expenses. In addition, before applying the charge to your ledger, we consider if the repair was due to damage or neglect on the part of the tenant. Vendors are often reluctant to make this determination.

By employing in-house maintenance, we can turn properties quickly and reduce expensive vacancies. In contrast, coordinating multiple vendors can be challenging, expensive, and frustrating. Our maintenance team is insured, licensed, and EPA certified. We also guarantee our work. We also understand you may have your own maintenance preferences, including warranties, and we can certainly customize a maintenance solution that works for you.

Most tenants opt to pay their rent online using their online Gulf Coast Tenant Portal.

Rent collection is likely the number one thought when people think of property management but there is so much more.

We utilize powerful accounting and reporting tools to provide you with the information you need in real time. You can check your balance, review maintenance expenses, and check on rent payments at any time using your Owner Portal.

Leveraging our partnership with Experian and Rent Bureau, we report your tenant’s on-time rent payments to the credit bureau every month. We promote this initiative widely so that we attract great tenants and discourage prospects who would think twice about paying their rent on time.

That is not to say we do not encounter difficult situations from time to time. Occasionally, renters fall on hard times; however, rather than embark on a potentially expensive legal process, we offer creative solutions that benefit the landlord, while minimizing expenses and reducing vacancy time.

Through investment in education and training, our staff remains educated and informed on current industry trends.

Trust Gulf Coast as your rental management partner and you will benefit from property management expertise and years of industry experience.